Medication Adherence
Help patients adhere to their medication through a five-stage treatment plan.
Role and contribution
In order to help patients diagnosed with an acute condition adhere to their medication, I have worked with clinicians and cross-functional team members to define the problem spaces as well as create and validate the service.
Contribution
Discovery Research, UX/ UI Design, Testing
Team
Clinicians, Product Manager, Service Designer, User Researcher
Timeline
Nov. 2018 - Jan. 2019
Outcome
- Define the key stages and pillars of the recovery journey.
- Distill the key factors that help patients adhere to their medication.
Multi year projects under NDA - details upon request
Problem Spaces
Research shows that poor medication adherence leads to preventable deaths and costs the healthcare system billions of dollars annually.
“Increasing the effectiveness of adherence interventions might have a greater impact on the health of the population than any improvement in specific medical treatment.” - World Health Organisation
“Around £167bn could be saved worldwide by improving adherence to medicines.” - IMS Institute for Healthcare Informatics
“Drugs don't work in patients who don't take them.” - C. Everett Koop, M.D.
50%
UK population currently
on prescriptions
84%
people don’t take their
medication as directed
33%
patients stop taking their
medication after 10 days
70%
non-compliance
is deliberate
Solution & Outcomes
Treatment Plan
An interactive medication plan that is shared between the GP and patients. Patients are able to understand their medication course, and are encouraged to update their dose intakes and health conditions. This also helps the GP keep up-to-date with their patients’ situation.
Check-in with Patients
Nudge patients through a conversational interface to check on their current health condition, and make sure they are comfortable with the treatment plan.
Prescriptions, Reminders and Appointments
User profile section allows patients to see their prescriptions, reminders and the next appointments with the GP.
